Shipping & returns

Every order is roasted to order. We roast in small batches and ship within 48 hours of the roast, Monday through Friday, so your coffee arrives at peak flavor. The roast date is printed on every bag.

Shipping rates are calculated live at checkout based on your address and order weight, and you choose the carrier service that works for you. Estimated delivery times are shown with each option. We currently ship within the United States only.

You'll receive a confirmation email when your order is placed and a tracking number as soon as your package ships.

Coffee is best within a few weeks of its roast date. For the sweetest cup, let the beans rest 3–5 days off roast, store them in a cool, dark place, and grind just before brewing.

Because coffee is perishable and roasted specifically for you, we can't accept returns on coffee. But we stand behind every bag: if your order arrives damaged, incorrect, or simply isn't right, email us at orders@loughcoffee.com within 14 days of delivery and we'll make it right with a replacement or refund.

If your tracking shows delivered but the package is missing, check with neighbors and your local carrier first — then reach out and we'll work with the carrier to track it down or send a replacement.

We're a small family roastery and we answer our own email. Reach us anytime at orders@loughcoffee.com.